Frequently Asked Questions

Everything you need to know about your beauty journey with Sugandhi

Are Sugandhi products suitable for sensitive skin?

Yes, our formulations prioritize natural, skin-friendly ingredients. However, we always recommend performing a patch test on your inner wrist 24 hours before full application.

How long does shipping take?

Standard shipping typically takes 3-5 business days. You will receive a tracking number via email as soon as your order has been dispatched from our warehouse.

What is your return policy?

We offer a 30-day return policy for unopened and unused products in their original packaging. For hygiene reasons, we cannot accept returns on items that have been opened.

Are your products cruelty-free and vegan?

Absolutely. Sugandhi is committed to ethical beauty; we never test on animals, and 100% of our current product line is vegan-friendly.

Do you offer international shipping?

Currently, we ship to over 20 countries worldwide. Shipping costs and delivery times vary by location and will be calculated at checkout.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and Apple Pay for a secure and seamless shopping experience.