Returns & Exchanges

At Sugandhi, we want you to be completely satisfied with your beauty purchase. If you are not happy with your order, we offer a hassle-free return or exchange process within 30 days of delivery for unopened products.

1

Initiate Your Request

Log into your Sugandhi account and navigate to the 'Order History' section to select the items you wish to return or exchange.

2

Prepare the Package

Carefully pack the unused items in their original packaging, ensuring the seals remain intact to qualify for a full refund.

3

Ship It Back

Affix the prepaid shipping label provided via email to your parcel and drop it off at any authorized carrier location.

4

Receive Your Refund

Once our quality control team inspects your return, we will process your refund or ship your exchange within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing